STEP 1

Please begin by signing into “My Account” and locating your order and order ID. If you do not have an account please contact us.

MY ACCOUNT

STEP 2

Fill out the return form with your order number and information so that Bigfoot can better assist with your return.

RETURN FORM

STEP 3

Once you receive your label, package your Mystery Market™ item(s) and drop it off at your nearest UPS or Area 51.

FIND UPS

Return guidelines

Most unopened and unused items in new condition can be returned or exchanged within 30 days of purchase. Returns will receive a full refund in origianl form of payment or option to exchange. Items that are opened or damaged or do not have a valid purchase order ID may be denied a refund or exchange. For all returns questions please view our return policy.

Return Policy
VIEW POLICY
Learn More
THE UNKNOWN

MORE THAN A RETURN?

Whether you changed your mind or the unknown happened, we are here to help. Contact us directly and we will make sure your return goes as smoothly as possible… we are not responsible for UFO turbulence upon reentry.